FAQ | Smoke OneBox

Currently we don't have Vegan smoked products.

Smoke BBQ products are rubbed with seasoning which may contain gluten. Some of our seasonings are Gluten Free, although they are produced in an environment that handles Gluten.

tell me about delivery

We aim for 2 day delivery window, if you order by 4pm. After 4pm it's going to feel like 3 days. Orders on Friday by 4pm will be with you by Monday. Order over £50 and it's free delivery otherwise there is a charge, currently £4.99.

How is my product delivered

We lock in the flavour at peak smokiness, this keeps the product frash and chilled on delivery. We want to make sure you receive the product in perfect condition so it's chilled and packed for the trip to yours.

How do I know when my delivery is on it's way

Make sure you've give your email and mobile number, the courier will keep you in the loop with times, and a pick of the handover, or drop at the neighbour.

What if I have a problem with my product

Email us as soon as you receive your products, explain what the issue is and attach images. We want to correct issues as quickly as possible.

Do you offer any vegan options?

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Do you offer any gluten free options?

Can I clone these sections?

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Why is Webflow so amazing?

Do we need to write a business plan?

How can we get funding for our start up?