FAQ | Smoke OneBox

Currently we don't have Vegan smoked products.

Smoke BBQ products are rubbed with seasoning which may contain gluten. Some of our seasonings are Gluten Free, although they are produced in an environment that handles Gluten.

Why do I have to wait longer if I place my order friday to sunday

We're working on this with our courier, we don't like the crazy price for SAT/SUN delivery. We'll let you know when we've for it sorted.

How is my product delivered

We freeze the product as soon as they are at peak smokiness, this keeps the flavour authentic as can be. We want to make sure you recieve the product in perfect condition so it's packed in insulated foil with a freezer pack or two.

How do I know when my delivery is on it's way

If you've given us you email and phone number at checkout you'll get a notification from the courier, with a delivery window.

What if I have a problem with my product

Email us as soon as you receive your products, explain what the issue is and attach images. We want to correct issues as quickly as possible.

Do you offer any vegan options?

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Do you offer any gluten free options?

Can I clone these sections?

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Why is Webflow so amazing?

Do we need to write a business plan?

How can we get funding for our start up?